Clear information.
No surprises.

This policy applies to the Order & Orbit website, project enquiries, discovery-call requests and client-workspace access. Separate signed agreements may contain additional terms for active client engagements.

We may collect your name, email address, phone number, company, website, selected service, enquiry text and any information you choose to share. We also receive basic technical and attribution information such as pages visited, broad traffic source, browser or device category, approximate location and campaign identifiers.

We do not ask for payment-card details or account passwords through the public enquiry form.

After you enter a valid name and email and agree to be contacted, the enquiry form may securely save the information entered so Order & Orbit can follow up if the form is not completed. The form identifies when progress has been saved. A session identifier prevents duplicate records.

Information is used to respond to enquiries, assess project fit, arrange calls, prepare proposals, deliver agreed services, maintain business records, secure the website, measure website and advertising effectiveness and improve the customer experience.

Order & Orbit does not sell personal information.

Google Analytics 4 records page visits, broad acquisition and device information, successful enquiry events and booking-button interactions. Page URLs sent to Analytics exclude query strings. Names, email addresses, phone numbers, company names and enquiry text are not included in analytics events. Advertising storage and Google Signals are disabled.

When you consent and successfully submit an enquiry, the Meta Pixel and Conversions API may send Meta the Lead event, a shared event identifier, browser and click identifiers, IP address, user agent, approximate country, city, region and postcode when available, and normalised email, phone number, first name and surname. Contact and approximate location identifiers are cryptographically hashed before server transmission. Meta uses these signals to match events, attribute advertising and improve campaign delivery under its own terms. The company name, website, selected service and private enquiry text are not sent to Meta.

Trusted providers support hosting, database storage, analytics, advertising measurement, scheduling and email delivery. Meta supports advertising measurement and optimisation. Resend sends private lead notifications to Order & Orbit. Calendly handles discovery-call bookings under its own privacy terms. Providers receive only the information required to perform the relevant service and may process it in other countries subject to their safeguards.

Information is retained only for as long as reasonably needed for the enquiry, an active or prospective business relationship, security, accounting or applicable legal obligations. Reasonable technical and organisational safeguards are used, but no online service can guarantee absolute security.

You may ask to access, correct or delete personal information, withdraw a contact request or raise a privacy concern. Some information may need to be retained where required for security, legal or legitimate business records.

This website is intended for business users and is not directed to children. Please do not submit information about a child through the enquiry form.

For a privacy request or question, email hello@orderandorbit.com. Order & Orbit: New Delhi | Worldwide.